Oxleas NHS Foundation Trust mobilise their community workers with solution from Isosec and Partners

Mobile app solution ‘MIA’ from Isosec means Oxleas NHS clinicians can reduce unproductive admin and travel time to be better spent on patients.

Oxleas NHS Foundation Trust has been working on providing community based staff with the ability to access and update clinical records securely, whilst working remotely.

Geographically, Oxleas covers over 125 sites across the London Boroughs of Bexley, Bromley, Greenwich and into Kent, so mobile working is crucial to improving patient care whilst maximising efficiency and productivity.

The partnership solution between Isosec’s MIA, Servelec’s RiO and Precise Biometrics’ smartcard reader has allowed the Trust to become the first NHS organisation in the country to use the mobile working solution on an iOS platform. This provides safe and secure remote access for clinicians.

The mobile solution reduces the need for clinicians to come into base to gather and update records as they now do this directly on their tablet device.

“My ability to be out and about for most of the day certainly benefits my patients. Rather than having to come back to pick up information, to get addresses or phone numbers, I can be much more responsive.” – Daniel Baptiste, Enteral Feeding Specialist Dietician, Oxleas NHS Foundation Trust

Additional benefits include:

  • Minimising unnecessary travel time and expenses
  • Reducing duplication of administrative tasks
  • Costs recovered from reducing unproductive tasks
  • Maximising data quality by supporting digital working
  • A paperlite service
  • Time gained now spent on patient care
  • Isosec Analytics provides real time usage data to measure success

Oxleas have over 1,000 users with plans to extend the service provision to several hundred more. This makes Oxleas the first Trust in the country to use the partnership solution at scale.

You can watch the Oxleas case study video or download the white paper from www.isosec.co.uk to hear users talk about the solution in more detail. If you would like to request a MIA demo please visit the website or contact info@isosec.co.uk.

Oxleas Pinewood House

A Day with Mobile Working in the NHS

Alice the midwife with MIA on tablet device

Alice the midwife with MIA on tablet device

First thing in the morning Alice launches the MIA Maternity app on her iPad and connects to a network while she’s having breakfast at home. MIA automatically synchronises all patient and observations data from her team as well as Alice’s appointment list for the day. This takes seconds. Alice can easily flick back through patient notes so she is up to date with them before she visits their house. Alice can then pack the iPad away and start her day, without needing to go into the community hub where she works.

MIA Maternity knows the location of each mother and baby and will automatically display the nearest patient based on proximity to Alice using GPS which saves her having to search for each patient address as well as being more efficient with fuel.

Whilst with mum, observations are recorded straight into MIA on the iPad, together with the patient’s next appointment or discharge details if applicable. A dashboard highlights whether a Pathway form must be completed, together with reminders for time-constraint items such as Newborn Bloodspot Screening Tests. The observations are done with intuitive drop down menus and toggle selections, rather than having to write everything up, this increases the data quality, as all of Alice’s team will use the same standards, rather than having to read through pages of written notes. There is also a place for typing should any notes be absolutely necessary.

If Alice visits a patient in a rural area or somewhere without any signal there is no compromise to what information she can input, the functionality of MIA is the same. MIA will alert Alice when it is working offline, and keep track of how many records have been input since the last synchronise. This encourages Alice to keep MIA up to date so it can push all of the data straight back into the hospital’s internal data system- all without an administrator having to duplicate Alice’s work and typing up handwritten notes!

Alice the midwife using MIA offline

Alice the midwife using MIA offline

Each midwife in the team has access to all patient information for that team so can quickly review notes for any patient. So any information Alice inputs to MIA will be available for the whole team to see, most importantly for the next midwife who comes to visit mum and baby. This is particularly helpful if someone is on holiday or off, anyone else in the team can easily pick up on the important information.

At the end of the day Alice can go online anywhere with a secure data connection and MIA automatically synchronises all patient records, pathway forms, observations and appointments. After just a few seconds the synchronisation is complete and the iPad can be packed away or used normally as a personal device – as no NHS data can be accessed without Alice’s NHS smartcard.

Isosec Shortlisted for 2015 EHI Award

Following on nicely from our blog last month about entering the 2015 EHI awards Isosec are very excited to announce that we have been shortlisted! Our mobile app solution MIA Maternity is in the Excellence in Mobile Healthcare category. Some of the finalists in the past include the Mersey Burns app from St Helens and Knowsley Health Informatics Service in 2013 and the Patient Access app in 2014.

We are now in preparation for the second and final round of judging and will be presenting MIA Maternity to the judges on the 15th July. The finalists will be announced on the 20th July, so not too long to find out. Of course we are thrilled to be a part of this and very thankful to EHI for having us on board. We will be sure keep you posted as and when we hear any more news, fingers crossed for us!